Your Questions Answered

Foundly's Wearable Hot-Water Bottle / Urban Cross Bottle©



What is the idea behind the wearable Foundly Hot-Water Bottle?

The Foundly Hot-Water Bottle is the upgraded version of the conventional Hot-water bottle. Ergonomically shaped (including massage riffles) and designed to keep you warm and cosy during your daily routines – whether it’s at the office, during outdoor activities or while having a relaxing rest at home. In combination with our comfy, removable belt, our hot-water bottle can be worn in multiple ways: around your neck and shoulders, around your upper or lower back or around your belly.


Can a Hot-Water Bottle ease pain?

Studies have proven that heat in general has a similar effect to a painkiller, effectively “deactivating” pain at a molecular level. In this way, completely naturally and without any chemicals, heat shuts down the regular pain response and helps with issues such as menstrual pain, neck tension, and abdominal cramps, and even diseases such as endometriosis or Crohn’s disease. However, hot-water bottles by themselves do not ease pain. UCB does not claim the capability of a medical device. In case of doubt, consult your doctor or pharmacist.


Are there any scientifically proven results about the benefits of heat?

Yes. The fact that heat relieves abdominal pain, such as colic or menstrual pain, has been scientifically proven by a UCL (University College London) scientist. Dr. Brian King, of the UCL Department of Physiology, led the research that found the molecular basis for the long-standing theory that heat provides relief from internal pains. For more information visit: UCL Research


Which belt size is right for me?

Currently, we have 2 belt sizes available in our shop. Size 1 has a length of 110cm and is designed for clothing sizes S/M. Size 2 has a length of 125cm and is designed for clothing sizes M/L.


I made a pre-order. What are the next steps?

Thank you for your purchase. Your Urban Cross Bottle and/or Wearables are currently being manufactured and will be delivered as soon as stocked. We will keep you in the loop. Follow us also on Instagram @foundly_studio to stay updated. If you have any questions, contact us via support@foundly-business.com. We will get back to you as soon as possible.
Please note also the Terms and Conditions.


How do I take care of my Hot-Water Bottle?

Please do not fill your Urban Cross Bottle from a tap or other domestic water system as this can prematurely degrade the product. After usage, allow your bottle to air dry completely with the lid open. This will help to avoid unwanted moisture build-up. Store your bottle with the lid off and keep it in a cool, dry, dark place. Avoid contact with hot surfaces, oil, grease, direct sunlight, pointed and sharp objects. Do not allow anything to rest on the bottle. It is advisable to replace your rubber bottle every 2 years.


How much water does the Urban Cross Bottle hold?

The UCB holds 800ml. Nevertheless, it is recommended to fill the bottle only to a maximum of 2/3 or less to avoid burns. Don’t forget: Do not use boiling water; even hot tap water can scald.


How can I fill the Hot-Water Bottle safely?

When filling your hot-water bottle, do not use boiling water. Fill it to a maximum of two-thirds capacity, expel air, and check for leaks.


Why isn’t it recommended to fill the Foundly Hot-Water Bottle with boiling water?

This recommendation is for your protection as hot water can cause burns. Doctors recommend 40-50 degrees Celsius as the ideal water temperature.


What is natural rubber?

Natural rubber is produced by the rubber tree (Hevea brasiliensis). It’s biodegradable and has a lower environmental impact than synthetic rubber. Foundly uses natural rubber in its products to ensure the highest quality and sustainability standards.


How much does shipping cost?

Shipping within Germany: €4.90. Free for orders over €75. Shipping to the EU: €12.90, free for orders over €125. Worldwide: €24.90, free for orders over €200.


What if I made a mistake in my shipping address?

Email us within 2 hours with "CHANGE OF ADDRESS" as the subject line and provide your full name, order number, and corrected address.


I didn't receive a confirmation email?

Check all folders in your inbox, including junk and spam. If you still can't find it, email support@foundly-studio.com.


How can I get in touch with you?

Our customer service is available Monday to Friday from 9:00 am to 5:00 pm. Email us at support@foundly-studio.com.

Hallesches Haus Berlin, Germany

Tempelhofer Ufer 1, 10961 Berlin

Hallesches Haus Berlin, Germany

13.3879 52.4967

Hamamaniac (G'schäft)

Eisenbahnstrecken.9 88212 Ravensburg

Hamamaniac (G'schäft)

9.6106 47.7820

Siebter Himmel
Köln, Germany

Brüsseler Str. 67, 50672 Cologne
+49 221 16919191

In this store from October 2024
Monday-Saturday: 10:00–19:00

Siebter Himmel
Köln, Germany

6.9363 50.9419

Torhaus Apotheke, Hannover, Germany

Mo-Fr: 08:00-18:30 Sa: 09:00-13:00
0511 76086115

Aegidientorpl. 2b, 30159 Hannover

Torhaus Apotheke, Hannover, Germany

9.7414 52.3687

Wild Wood, Kassel, Germany

Friedrich-Ebert-Straße 99 34119 Kassel www.wild-wood.de

In this store from October 2024
Montag-Freitag 11-18 Uhr
Samstag: 11-16 Uhr

Wild Wood, Kassel, Germany

9.4724384 51.3158254

Geliebtes Zuhause, Gründau, Germany

Robert-Bosch-Straße 16a, 63584 Gründau

Geliebtes Zuhause, Gründau, Germany

9.0888 50.2183

Typopoetry Cottage, Marburg, Germany

Barfüßerstraße 43, 35037 Marburg
06421 6975560

In this store from October 2024
Montag-Samstag: 10-18 Uhr

Typopoetry Cottage, Marburg, Germany

8.771715 50.810643

Vagabundobjects Concept Store, Dresden, Germany

Bautzner Str. 23-25, 01099 Dresden
0351 27503650

In this store from October 2024

Vagabundobjects Concept Store, Dresden, Germany

13.7565 51.0621

Vynt Interior,

Hannover, Germany

Podbielskistraße 7, 30163 Hannover
0179 2120022

Vynt Interior,

Hannover, Germany

9.7448 52.3918

Wohngoldstück

mail@wohngoldstueck.de

Wohngoldstück

Studio Kolossal,
Lindau (Bodensee), Germany

Neugasse 2, 88131 Lindau (Bodensee)
 01511 9632392

Studio Kolossal,
Lindau (Bodensee), Germany

9.6805 47.5515

Syncon, Bredstedt, Germany

In this store from October 2024
hej@syncson.com

Syncon, Bredstedt, Germany

13.3879 52.4967