Shipping Information

Shipping of the goods is possible by default only to the countries listed below. The shipping is by DHL.

The respective shipping costs can be found below. Orders are usually shipped the same or next day, except weekends and business holidays.

If you would like to have the goods shipped to another country, please send us an e-mail at support@foundly-business.com before placing an order. Please state the article with the quantity and the delivery address with the country and the corresponding postal code. We will then inform you at short notice whether we can also ship to the desired country and, if delivery to the desired address is possible, we will inform you of the shipping costs, as we have to ask our shipping partner in advance about the shipping options and costs.

Shipping within Germany

We ship with DHL.

  • Standard Shipping: €4.90

  • Free Shipping: for orders over €60

  • DHL Next-Day-Delivery: €9.90 (orders placed before 6 PM)

Delivery time: 2–4 business days.

Returns must be sent back at the buyer’s expense.

If a package is returned due to an incorrect/unclear address or failure to pick it up in time, we will refund the order upon arrival of the return.

However, a handling and freight fee of €9.90 will be deducted. Unclaimed shipments are not eligible for cancellation.

Shipping to the Rest of the World

Within the EU

We ship all EU orders with DHL.

  • EU Shipping: €12.90

  • Delivery time: approx. 3–7 business days

  • No free-shipping threshold for EU orders.

Returns must be sent back at the buyer’s expense.

Shipping to Switzerland, Norway &UK

We ship with DHL.

  • Shipping rate: €14.90

  • Delivery time: approx. 3–7 business days

Returns must be sent back at the buyer’s expense.

 

Worldwide

We ship worldwide with DHL.

  • Worldwide Shipping: €24.90

  • Delivery time: approx. 6–12 business days

Returns must be sent back at the buyer’s expense.

Note: We currently do not ship to Afghanistan, Brazil, Colombia, Guatemala, Indonesia, Iran, Ireland, North Korea, Mexico, Peru, Russia, Syria, and Yemen. All orders placed to UAE, Qatar, Oman, and Saudi Arabia need to include a PO Box as part of their address. This is a requirement for the local postal service.

All shipping addresses should be written in English without accent marks on letters. If an incorrect address is provided and your order has been shipped, customers will incur a reshipping fee.

Please email support@foundly-business.com if you have any further shipping queries.